Refund policy
At Salute Leather Co., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please email us at hello@saluteleather.co within 30 days of receiving your item and include your order number and the reason for your return.
Once we receive your return request, we will provide you with a return shipping label and instructions on how to send your item back to us. Please note that the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 10 business days. If you haven’t received a refund after 10 business days, please contact your bank or credit card company to check the status of the refund.
If you have any questions or concerns about our refund policy, please contact us at hello@saluteleather.co.